Support that answers itself.
Docs that never go stale.
HelpBento packs your knowledge base, shared inbox and AI agent into one box. The AI answers customers straight from your docs, and flags what needs updating when your product changes.
Articles
Manage and organize the articles in Help Center.
Everything support needs, packed neatly.
Most teams bolt a help desk, a chat widget, a docs tool, a changelog and a CRM together, then pay the “which tab owns this?” tax all day. HelpBento’s five compartments share the same customers, docs and context, so nothing falls between the tools, and the AI always answers from the same source of truth your team maintains.
Grounded, cited answers from your knowledge base. Embed in two lines, escalate to a human, cap it with an AI budget you control.
Answers from your docs. With receipts.
Every answer is grounded in your knowledge base with a semantic search, and it cites the article it came from. No hallucinated policies, no made-up steps.
- Grounded in your articles, with a citation on every answer
- Embed it anywhere with two lines of code
- Hands off to a human, straight into your inbox
- A monthly AI budget you set, so the bill never surprises you
Your product ships. Your docs keep up.
Docs don’t rot all at once, they drift one merged PR at a time. Connect GitHub and HelpBento watches every merge, flags the articles it affects, and suggests the rewrite. Your agents can pitch in too, from Claude Code or any MCP client.
- Watches merged PRs and flags the docs they touch
- Suggests the update, grounded in what actually changed
- Claude Code plugin + MCP server draft articles from your PRs
- Everything lands as a draft. Only a person can publish.
Stop losing support emails.
Email, chat and form conversations land in one shared inbox, with full email threading. Every customer gets a contact profile with their history, so you’re never starting from scratch.
Assign, note, resolve
Route conversations to a teammate, drop private notes, and keep a contact’s full activity history in view.
Escalate to Linear, both ways
Turn a bug into a Linear issue in one click, and when it’s fixed the status syncs back to the conversation.
Your API docs, packed in.
HelpBento hosts your versioned developer docs and a full API reference generated from your OpenAPI spec, on your domain, in your brand. Drafts, betas and deprecations are first-class, so the reference always matches what you shipped.
- Versioned API docs: draft, beta, stable, deprecated
- OpenAPI-powered reference with multi-language code samples
- A REST API with scoped keys, plus signed, retried webhooks
- On your own domain, fully white-label, no HelpBento branding
Bring your docs. Keep your brand.
Import your existing help center from Help Scout or Notion, including articles, categories and images, with formatting preserved and categories mapped for you. Then put it on your own domain with white-label branding so it feels like part of your product.
Pack your support neatly.
HelpBento is in private beta. We’re onboarding the first teams in small batches.
Private beta · Free for 14 days · New spots weekly