Pricing, packed neatly.
We're in private beta. Here's where plans are headed: the whole support workspace in one box, billed as one plan, not a stack of add-ons. Join the beta to lock in early-access pricing.
Initial beta pricing. These plans may change as we learn from beta feedback. If prices come down, beta members get the lower price, plus a pro-rata credit on anything you've already paid.
Docs + AI drafting for a small team.
The full support workspace: AI agent + inbox.
No limits and a custom AI budget, for scale.
Every account starts as a 14-day Pro trial, then lands on Free.
AI runs on a budget your plan sets: a hard cap on monthly AI spend that you control. Bigger plans get a bigger budget, and you'll never get a surprise bill. The same budget powers the article assistant and, on Pro and up, the support agent answering your customers.
Compare plans
Free $0/mo | Starter $29/mo | Pro $99/mo | Enterprise Custom | |
|---|---|---|---|---|
| Workspace & publishing | ||||
| Knowledge basesIndependently branded help centers. Run separate bases for product, developer and internal docs. | 1 | 1 | 3 | Unlimited |
| Team seatsFree doesn't sell extra seats, upgrade to add more. | 2 included | 3 included +$9/mo each extra | 5 included +$15/mo each extra | Unlimited |
| Viewer seats (free)Read-only teammates. Viewers don't use a paid seat, on any plan. | 2 free viewer seats | 5 free viewer seats | 10 free viewer seats | Unlimited free viewer seats |
| Published articlesHow many articles can be published at once. Drafts are always unlimited, even on Free. | 25 | Unlimited | Unlimited | Unlimited |
| Block-based editorHeadings, callouts, code blocks and images, with drafts, version history and multiple authors. | ||||
| Semantic search help centerVector-powered search surfaces the right article even when readers don't use your exact words. | ||||
| Per-article analyticsPer-article views, top search terms and helpful / not-helpful reader feedback, so you know what to improve. | ||||
| Custom domain + auto-SSLPublish on your own domain (docs.yoursite.com) with automatic SSL. Free is hosted on a helpbento.com address. | ||||
| White-label brandingStyle the help center as your own product, with your colours and logo and no HelpBento branding. | ||||
| Content importBring your existing docs across from Notion or Help Scout, with formatting and images intact. | ||||
| Changelog | ||||
| AI | ||||
| AI Article AssistantGenerate a first draft from a title, or improve an existing article (tighten, expand, fix tone) in the editor. | ||||
| AI Support AgentAnswers your customers from your published docs, with a citation on every reply. No invented policies. | ||||
| Embeddable chat widgetDrop the dependency-free AI agent widget on your site or app with a two-line snippet. No build step. | ||||
| Hand-off to a humanWhen the agent is out of its depth, it escalates into your shared inbox with the full conversation. | ||||
| Identify signed-in users (HMAC)Securely identify logged-in users with HMAC so answers can be personalised and safe. | ||||
| Monthly AI budgetA hard cap on monthly AI spend, enforced server-side. Bigger plans get a bigger budget, never a surprise bill. | Included | Expanded | Custom | |
| Support workflow | ||||
| Shared inboxEmail, AI chat hand-offs and form submissions all land in one place, threaded and assignable. | ||||
| Email-to-support threading | ||||
| Embedded contact forms | ||||
| Contact profiles & history | ||||
| Assign, route & private notes | ||||
| Two-way Linear syncTurn a bug into a Linear issue in one click; when it's fixed, the customer hears back automatically. | ||||
| Developer platform | ||||
| REST API + scoped keysapi.helpbento.com/v1 with cursor pagination and granular, per-knowledge-base scoped API keys. | ||||
| Signed webhooksSubscribe to events with HMAC-signed, automatically-retried webhooks to keep your systems in lockstep. | ||||
| MCP server (OAuth 2.1)Let Claude Code, Cursor and any MCP-aware agent read and write your docs securely, scoped per base. | ||||
| Claude Code pluginA terminal plugin that drafts and updates docs from a repo or PR; every change lands as a draft to review. | ||||
| Versioned dev docs + OpenAPIDraft, beta, stable and deprecated versions with a public switcher, plus a hosted OpenAPI reference. | ||||
Extra seats: Starter +$9/mo each extra, Pro +$15/mo each extra. Free doesn't sell extra seats, upgrade to add more. Viewer seats are free on every plan — viewers get read-only access and never count toward paid seats.
Questions before you join?
Pricing is indicative while we're in private beta, and beta members lock it in.
Private beta · Free for 14 days · New spots weekly