File it where it gets fixed.
Escalate any conversation to a Linear issue without leaving the inbox, with the transcript, customer context and severity attached. Status syncs back both ways, and when the fix ships, every affected customer hears about it.
One click. Full context.
Hit Escalate on any conversation and HelpBento files the issue for you, with the transcript excerpt, customer environment and severity included. No copy-pasting into another tab, no “see thread” issues with zero detail.
Escalation lives in the , right where triage happens.
Status flows back. Automatically.
When engineering moves the issue, every linked conversation moves with it. Support always knows where a bug stands, without pinging anyone or living in two tabs. Click a status to see what syncs.
Filed once. Linked everywhere.
When a known bug comes up again, HelpBento suggests the existing issue instead of filing a duplicate. Engineering sees real impact (how many customers are waiting) and every linked conversation closes together when the fix lands.
Ship the fix. Close the loop.
Connect your Linear workspace in a minute and stop being the messenger between support and engineering. HelpBento is in private beta.
Private beta · Free for 14 days · New spots weekly



